Questions, answered plainly

No, but do not take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Client deposits sit separately from company funds with a regulated payment partner, so they are never used to run the business. That does not remove market risk: a position can lose value, and no honest platform will tell you otherwise.

A falling market can reduce the value of your open positions, the same as it would for any investor anywhere. Your money itself stays in your account with the regulated payment partner; it is the value of what you hold that moves, and your analyst can help you adjust your asset allocation to manage that risk.

Orders are routed through broker partners operating under CMA-KE and CBK rules. Ask your analyst for the licence details before you deposit, any licence can be checked in the public regulator register yourself.

From a commission on completed operations and from paid training, and from nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can open an account and make your first deposit starting at KSh32,000 minimum. You are free to add more capital over time as your investing journey builds.

Request a withdrawal whenever you need it from your dashboard. Funds return to your chosen payment method within standard processing times, typically 2-5 business days.

Yes. Client funds are held in separate segregated accounts as required by the regulator. Your deposit remains your asset and is protected by standard industry safeguards.

Most people complete registration in under 5 minutes. Once your KYC verification is confirmed and your first deposit clears, you can activate your investment plan immediately.

All costs are shown clearly before you commit. There are no surprise charges - you see exactly what fees or spread apply to your account before anything is final.

You must be at least 18 years old to open an account. Verification of your age and identity is required as part of the KYC process.

M-Pesa, bank transfers, debit cards and credit cards are supported. You can also use selected e-wallets and crypto options. All available methods are shown at the deposit screen.

Our support team is available Monday to Friday from 9:00 to 18:00 EAT. We aim to respond to every enquiry within one business day.

Returns depend on market conditions, your asset allocation, and the size of your deposit - they vary month to month and are never guaranteed. Use our profit calculator to model different scenarios based on realistic market performance.

Standard KYC requires a valid ID (national ID, passport or driving licence), proof of address, and basic personal details. The verification usually completes within 24 hours.

Birthday Giveaway 2026 is regulated by the CMA-KE and CBK and meets national cybersecurity standards. Your account is protected with two-factor authentication and encrypted data storage. As with all investing, your capital is at risk and market values can fall.

AI-generated signals scan market analysis and identify potential trading opportunities in stocks, commodities and crypto. Your personal analyst reviews each signal and explains the reasoning before it is executed on your behalf.

The minimum first deposit is KSh32,000. It is set deliberately low so you can start small and top up later, and the figure is shown again before you confirm anything.

Withdrawal requests are processed on business days and return to the method you deposited with. M-Pesa payouts are usually the fastest; bank transfers can take a little longer.

Yes. Client deposits are held separately from company funds with a regulated payment partner, so they are never used to run the business.

Use the registered email and password on the sign-in page, with two-factor authentication confirming it is really you. If you forget your password, a reset link is sent to your email.